Privacy Policy
Last updated: January 14, 2025
1. Introduction
Welcome to PropertyCheck Pro ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and web service.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, and contact details when you create an account.
- Property Information: Property addresses, unit numbers, and related details you enter.
- Inspection Data: Photos, notes, tenant information, and inspection reports you create.
- Payment Information: If applicable, billing details processed through secure third-party providers.
2.2 Information Collected Automatically
- Device Information: Device type, operating system, unique device identifiers.
- Usage Data: App features used, time spent, and interaction patterns.
- Location Data: With your permission, we may collect location data to help identify property addresses.
- Camera and Photos: With your permission, we access your camera and photo library solely for inspection documentation.
3. How We Use Your Information
- To provide and maintain our inspection documentation services
- To analyze inspection photos using AI for condition assessment
- To generate inspection reports and estimates
- To improve and personalize your experience
- To communicate with you about updates and support
- To comply with legal obligations
4. AI-Powered Analysis
Our app uses artificial intelligence to analyze inspection photos. Photos are processed through secure AI services to identify property conditions and potential issues. This analysis helps generate accurate inspection reports. Photos may be temporarily processed by our AI service providers but are not stored permanently by them.
5. Data Storage and Security
We implement industry-standard security measures to protect your data. Your inspection data is stored securely in cloud databases with encryption in transit and at rest. We retain your data for as long as your account is active or as needed to provide services.
6. Data Sharing
We do not sell your personal information. We may share data with:
- Service Providers: Third-party services that help us operate the app (cloud hosting, AI analysis).
- Legal Requirements: When required by law or to protect our rights.
- With Your Consent: When you explicitly authorize sharing.
7. Your Rights and Choices
- Access: Request a copy of your personal data.
- Correction: Update inaccurate information.
- Deletion: Request deletion of your account and data.
- Opt-out: Disable location services or camera access in device settings.
8. Children's Privacy
Our service is not intended for users under 18 years of age. We do not knowingly collect information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Email: support@propertycheckpro.com
App: PropertyCheck Pro