Tenant Management
Keep every tenant organized and compliant — from applications to insurance and day-to-day communication.
Tenant Directory
One place for contacts, leases, notes, and documents — instantly searchable.
- ✓Full profile: email, phone, co-tenants, occupants
- ✓Lease link, balance, payment history
- ✓Pinned files: IDs, letters, move-in photos
Insurance Tracking
Stay compliant with policy tracking, expiries, and reminders.
- ✓Store policy numbers & providers
- ✓Expiry alerts with auto-emails
- ✓Proof of insurance upload
Custom Applications
Build application forms that fit your property and screening workflow.
- ✓Drag-and-drop fields & required docs
- ✓Conditional questions (pets, parking)
- ✓Share links or embed on your site
Application Review
Review applicants side-by-side, record decisions, and move in faster.
- ✓Compare income, references, and notes
- ✓Status pipeline: Received → In Review → Approved
- ✓Auto-generate approval/decline letters
Centralized Tenant Directory
Access all tenant information, documents, and communication history in one searchable location.
- ✓Complete contact profiles with emergency info
- ✓Track occupants, co-tenants, and guarantors
- ✓Filter and search by any field or tag
Landlord Dashboard
Get a complete overview of your tenant portfolio with real-time insights and quick actions.
- ✓At-a-glance occupancy and lease status
- ✓Upcoming renewals and move-outs
- ✓Action items and notifications
Smart Flows
- →Apply → Review → eSign: collect applications, compare, issue leases for signature.
- →Insurance Guard: track expiries and auto-email tenants 30/7/1 days before due.
- →Tenant Portal Sync: approved tenants get access to payments, maintenance, and docs.
Compliance & Records
- →Audit trail: every application, approval, and lease change is timestamped.
- →Document vault: store tenant docs securely with access controls.
- →Export-ready: generate tenant reports for audits or tax filings.
Why Landlords Choose This
Frequently Asked Questions
Can tenants access their own information?▼
Yes! Through the tenant portal, tenants can view their lease, payment history, submit maintenance requests, and upload documents like insurance proof.
How do insurance reminders work?▼
Set an expiry date, and RentMouse automatically emails tenants at 30, 7, and 1 days before. You'll also get a dashboard alert. Tenants can upload their renewal directly through the portal.
Can I customize application forms?▼
Absolutely. Use our drag-and-drop builder to add custom fields, required documents, and conditional questions. You can also use our Alberta-compliant templates as a starting point.
Is tenant data secure and private?▼
Yes. All data is encrypted in transit and at rest. We're GDPR and PIPEDA compliant, and only authorized users in your organization can access tenant information.
Ready to Streamline Tenant Management?
From applications to insurance tracking — manage every tenant detail in one place.
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