Frequently Asked Questions

Yes! Your first unit is completely free forever with full access to core features including tenant management, lease tracking, maintenance requests, and financial reporting.

Most landlords are up and running in under 15 minutes. Simply create your account, add your properties and units, invite your tenants, and you're ready to go. No complex setup required.

Yes! Tenants can pay via ACH (free), credit card, or set up automatic payments. Payments are deposited directly to your bank account within 1-2 business days.

You can easily import existing leases or upload PDFs. RentMouse works with your current leases and helps you transition to digital when they renew.

Absolutely. We use bank-level SSL encryption, are SOC 2 certified, and perform regular security audits. Your data is backed up daily and stored securely.

Yes, there are no long-term contracts. Cancel anytime from your settings. We'll even help you export your data if you need it.

Yes! Email support is available for all plans, with priority support for Professional plans and dedicated account managers for Enterprise customers.

We integrate with QuickBooks, Xero, Stripe, Plaid, and many more. We're constantly adding new integrations based on customer requests.

Yes! Upgrade or downgrade anytime. Changes take effect immediately, and we prorate any billing adjustments.

Yes! We offer free migration assistance on Professional and Enterprise plans. For other plans, we provide self-service import tools for properties, units, and tenants.