Ottawa, Ontario
Ottawa, Ontario landlord software
Manage your Ottawa rentals with confidence.
RentMouse keeps leases, rent, maintenance, documents and tenant communication for your Ottawa rentals in one workspace, with lease guidance linked to Ontario jurisdiction records. Review the applicable sources before relying on a draft.
Start free · Ontario rules and sources
Renting in Ottawa
Neighbourhoods landlords here manage: Downtown Ottawa, Kanata, Orleans, Nepean, Barrhaven, Gloucester.
Ottawa asks for records, not a licence
The Rental Housing Property Management By-law, in force since 31 August 2021, does not license landlords. It requires you to give every tenant an information document carrying your contact details including a way to reach you by text, to offer a way to make service requests verbally, in writing and by text, and to keep a record of those requests that a bylaw officer can ask to see. Buildings of three or more storeys or ten or more units also need a capital maintenance plan. None of it displaces the Residential Tenancies Act; it sits on top.
Local sources
Checked 2026-09-08. Confirm the current requirements for your address with the responsible authority.
- Landlord requirements under the by-law — City of Ottawa
- Rental Housing Property Management By-law No. 2020-255
Ontario rules that apply in Ottawa
- Security deposit limit
- Rent deposit up to 1 month's rent; damage deposits are not allowed
- Deposit return / claim rule
- Only a rent deposit of up to one rental period is permitted. Damage and security deposits are not permitted; do not generate a security-deposit clause.
- Deposit interest
- Required yearly at the rent increase guideline rate in effect when it is paid (1.9% for 2027, 2.1% for 2026)
- Notice before entry
- 24 hours' written notice; entry between 8 a.m. and 8 p.m.
- Ending a month-to-month
- Tenant 60 days to end of a rental period; landlord's notice varies
- Notice before a rent increase
- 90 days' written notice on Form N1; once every 12 months
- Late fees
- Late fees not permitted; NSF charge plus up to $20 admin per cheque
- Rent control
- Guideline 1.9% for 2027 (2.1% for 2026); units first occupied after Nov 15, 2018 exempt
General information from Ontario Residential Tenancies Act, 2006, last reviewed 2026-09-29; not legal advice. Municipal bylaws can add requirements. Sources are listed on the Ontario guide.
What RentMouse does for Ottawa landlords
- Properties & units — Each building and suite in one portfolio view, with occupancy, unit details and photos.
- Tenants & leases — Tenant records and lease terms attached to the right unit, with renewals surfaced before they arrive.
- Rent tracking — Monthly invoices, recorded payments, balances, overdue flags and reminders. Tenants keep paying you the way they already do.
- Maintenance — Requests with photos, priorities, vendors, dates and costs linked to the unit.
- Documents & e-signing — Jurisdiction-aware lease drafts from guided templates, sent for electronic signature and filed with the tenancy.
- Tenant portal — Optional, free for tenants: their tenancy details, invoices, shared documents and maintenance requests.
- Landlord website — A branded page at rentmouse.com/your-business that advertises vacant units, collects rental inquiries and doubles as the tenant sign-in.
Other Ontario cities
Hamilton · Kitchener · London · Mississauga · Oshawa · Toronto · Windsor