Saint John, New Brunswick
Saint John, New Brunswick landlord software
If you rent apartments in Saint John, start with the City’s Minimum Property Standards Program to see what it expects. Keep any submission, inspection or complaint record with the unit it concerns.

RentMouse keeps leases, rent, maintenance, documents and tenant communication for your Saint John rentals in one workspace, with lease guidance linked to New Brunswick jurisdiction records. Review the applicable sources before relying on a draft.
Start free · New Brunswick rules and sources
Renting in Saint John
Saint John’s Minimum Property Standards Program inspects rented residential apartments for health, safety and comfort. Minimum standards and vacant building concerns are reported to the City through online complaint forms, and the One Stop Development Shop handles them. The City’s housing catalogue page also describes garden suites and multi-unit limits by area.
Use the minimum standards program
The City describes the program as inspecting rented residential apartments to ensure they meet minimum requirements for health, safety and comfort, under New Brunswick Regulation 84-86. Owners complete a submission package and send it to the One-Stop Development Shop at City Hall or by email. Ask the City if you are unsure whether a unit needs to be submitted. Keep a copy of the package and the date you sent it.
Know how complaints and vacant buildings are handled
The City accepts online minimum standards complaints about safety concerns in rental properties and does not accept anonymous complaints. A separate vacant building form covers unoccupied buildings that have become a hazard to public safety. If a property of yours sits empty between tenancies, note its condition and the dates you inspected it. A City team member follows up with the person who submitted a complaint.
Check the lot before adding a suite
The City’s housing design catalogue says garden suites have been permitted on most lots since 2014, with exceptions when zoning requirements cannot be met. It also states that lots in the Primary Development Area allow up to four residential units, subject to setback, lot size and parking requirements. Every lot differs, so confirm yours with the City before advertising a new unit. Save the written answer in your property file.
Local sources
Checked 2026-09-28. Confirm the current requirements for your address with the responsible authority.
- City of Saint John: Minimum Property Standards
- City of Saint John: Minimum Standards
- City of Saint John: Vacant Building
- City of Saint John: Housing Design Catalogue
New Brunswick rules that apply in Saint John
- Security deposit limit
- 1 month's rent; held by the Tenant and Landlord Relations Office, not landlord
- Deposit return / claim rule
- The security deposit is remitted to the Tenant and Landlord Relations Office. A landlord claiming against it must file the prescribed claim within 7 days after the tenancy ends; do not promise a landlord-held deposit return.
- Deposit interest
- Unverified — check your jurisdiction
- Notice before entry
- At least 7 days' written notice; entry 8 a.m. to 8 p.m. on weekdays
- Ending a month-to-month
- Tenant 1 month, effective the last day of the month; landlord's varies
- Notice before a rent increase
- 6 months' written notice; once every 12 months
- Late fees
- Unverified — check your jurisdiction
- Rent control
- Yes; increases capped at 3%/year (up to 9% if approved for capital work)
General information from New Brunswick Residential Tenancies Act, last reviewed 2026-08-21; not legal advice. Municipal bylaws can add requirements. Sources are listed on the New Brunswick guide.
What RentMouse does for Saint John landlords
- Properties & units — Each building and suite in one portfolio view, with occupancy, unit details and photos.
- Tenants & leases — Tenant records and lease terms attached to the right unit, with renewals surfaced before they arrive.
- Rent tracking — Monthly invoices, recorded payments, balances, overdue flags and reminders. Tenants keep paying you the way they already do.
- Maintenance — Requests with photos, priorities, vendors, dates and costs linked to the unit.
- Documents & e-signing — Jurisdiction-aware lease drafts from guided templates, sent for electronic signature and filed with the tenancy.
- Tenant portal — Optional, free for tenants: their tenancy details, invoices, shared documents and maintenance requests.
- Landlord website — A branded page at rentmouse.com/your-business that advertises vacant units, collects rental inquiries and doubles as the tenant sign-in.
Other New Brunswick cities
Dieppe · Fredericton · Moncton